Account Manager

Title: Account Manager

Job Type: Full Time 

Location: Dallas, TX

 

KyotoCooling® provides mission critical air-conditioning and cooling solutions to large data center facilities.  Founded in 2006, the Company has over 500 installations worldwide on five different continents. Our customer list includes three of the top five data center owners / operators in the world. The Company’s headquarters are in Dallas, TX, with offices in Amersfoort, Netherlands; Streetsboro, Ohio; Toronto, Ontario; Johannesburg, South Africa and Tianjin, China.

We are looking for an experience Account Manager that will develop long-term relationships with a portfolio of clients, connect with key business executives and stakeholders. The right candidate will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

 

Job Responsibilities

  • Be the primary point of contact and build long-term relationships with customers
  • Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Forecast and track key account metrics
  • Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Monitor and analyze customer’s usage of our product

Job Requirements

  • 4-6 years in an account management role
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Experience in delivering client-focused solutions based on customer needs
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
  • Self-motivated and able to thrive in a results-driven environment
  • Expert at Microsoft Office Suite
  • Familiar with Gantt Chart development

Education

  • High School Diploma or GED required
  • Post-secondary degree a plus

 

Please email resume to careers@kyotocooling.com